Privacy Policy

Last updated: September 2026

Epoxy Floor Vancouver operates the website epoxyfloorvancouver.ca. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our site or submit a quote request.

Information We Collect

We collect information you provide directly when you fill out a contact or quote form, including your name, phone number, email address, and project details such as location, square footage, and service type.

We also collect standard website analytics data through Google Analytics 4, including pages visited, time on site, general geographic location at the city or region level, and device type. This data does not identify you personally.

How We Use Your Information

We use the information you submit solely to respond to your quote request or inquiry, schedule an on-site assessment if requested, and follow up on your project. We do not sell, rent, or share your personal information with third parties for marketing purposes.

SMS/Text Messaging

By providing your phone number to Epoxy Floor Vancouver (by calling us or by submitting a quote request form), you consent to receive text messages from us about your inquiry, quote, or scheduled service. These messages are customer-service and quote follow-up messages related to a request you started; we do not send marketing or promotional text campaigns, and providing your number is not a condition of any purchase.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. We do not sell or share mobile information with third parties for marketing or promotional purposes.

Third-Party Services

Our contact forms are processed by Web3Forms, a third-party form service. Submissions are delivered to our email and are subject to Web3Forms' own privacy policy. We use Google Analytics 4 for anonymous website usage statistics.

Cookies

Our website uses cookies through Google Analytics to understand how visitors use the site. These cookies do not collect personally identifiable information. You can disable cookies in your browser settings at any time.

Data Retention

We retain quote request information only as long as necessary to respond to your inquiry and complete any resulting project. You may request deletion of your information at any time by contacting us.

Your Rights

Under Canadian privacy law (PIPEDA), you have the right to access, correct, or request deletion of your personal information that we hold. To exercise these rights, contact us using the details below.

Contact

Epoxy Floor Vancouver
Phone: (604) 742-9479
Email: info@epoxyfloorvancouver.ca